At Meraghaziabad.com, we offer both business listing services and product sales through our platform. This policy explains how refunds, returns, and cancellations are handled for each.
1. Business Listings & Promotional Services
These include paid listings, featured placements, advertisements, and promotional packages.
Payments made for business listings or promotions are non-refundable once the service is activated.
No refund will be provided for:
Change of mind
Incorrect information submitted by the business
Lack of customer inquiries or visibility
Suspension or removal due to policy violations
Exceptions: Refunds may be considered only in cases of:
Duplicate payment
Technical failure where the service was not delivered
Such requests must be raised within 7 days of payment.
2. Product Sales (Physical Goods)
Products sold on Meraghaziabad.com may be:
Sold directly by us, or
Sold by third-party vendors listed on the platform
Return Eligibility
A product may be eligible for return if:
It is damaged, defective, or incorrect
A return request is raised within 7 days of delivery
The product is unused and in original packaging
Some products (perishables, personalized items, hygiene products) may not be eligible for return.
3. Refunds for Products
Once the returned product is received and inspected, refunds will be processed within 7–10 working days.
Refunds will be made to the original payment method.
Shipping charges are non-refundable, unless the return is due to our error.
4. Vendor Responsibility
For third-party sellers:
The seller is responsible for product quality, returns, and warranty.
Meraghaziabad.com acts only as a facilitator and is not liable for disputes between buyers and sellers.
Refund timelines may vary based on vendor policies.
5. Order Cancellation
Orders can be cancelled before dispatch.
Once shipped, cancellation may not be possible and standard return policy will apply.
6. Non-Returnable Items
The following items are generally non-returnable:
Perishable goods (food, fruits, vegetables)
Customized or made-to-order products
Digital downloads or services
7. Disputes
In case of disputes related to products or services:
Users are encouraged to first contact the respective seller
Meraghaziabad.com reserves the right to mediate but is not obligated to issue refunds
8. Changes to This Policy
This Refund & Return Policy may be updated at any time. Continued use of the platform implies acceptance of the revised policy.
9. Contact Information
For any refund or return-related queries, contact us at:
